So, let's think for a second about how a receptionist at an employer feels if he or she is treated abruptly or rudely when you arrive at an interview. Do you think they might they periodically mention something to an interviewer? And if you refuse to complete an employment application, saying that all the answers are in your resume, how does an employer interpret that behavior?
These are a seemingly few trivial mistakes that people consistently make year in and year out. There are many others that people make. Let me share a few thing to do and not to do.
1. When you are asked to wait for a few minutes until the interviewer arrives to greet you, sit facing the greatest number of entry points to the room so that you can see them approaching you. There are few things worse that you can do, than to lose your focus in that book that you are reading and not be conscious when someone comes out to greet you.
2. The handshake needs to be proper. There are many cultural differences that exist between proper interview behavior in the US and elsewhere in the world. Here, a firm handshake and eye contact while you do it is expected. To shake hands weakly, to "pump the handshake as though you were a well," to break the other person's hand off while you shake it, to avoid eye contact are interpreted poorly in this culture. If it is a winter's day, you need to arrive at the office building where the interview is being conducted early enough to warm your hands; in summer, you need to arrive early enough to cool off. There is nothing worse than shaking hands with someone whose hands are frozen or in summer with someone whose hands are slippery from sweat.
3. What do your shoes and clothes do or not do? Every firm has a corporate culture--formal or informal. Whichever one it is, you need to dress appropriately for it. Your clothes should be well-pressed, your shoes having a shine to them. Your wardrobe should suggest success without screaming "PAY ATTENTION TO ME." This is true for men and women alike.
4. Prepare for what interviews ask. Most interviews start in a fairly predictable way, asking you to summarize your career. They may even ask something like, "Tell me about yourself and what you've been doing professionally?" Prepare your answer to questions like this before arriving to the interview. Also prepare for the natural follow up questions to your answer without giving the impression that you are too well-prepared. Practice. Practice. Practice. make your answers seem spontaneous, even when they are rehearsed. You know what the job description is that the company is attempting to hire for, what would you ask to confirm that you are qualified?
5. Try to make a personal connection with every person who interviews you. Do I need to say more?
6. Be prepared to speak about what you're looking for and why? This is both a tangible question about the nature of the job you're looking for and a question that speaks to your character. Many people arrive with unreasonable demands and expectations. Some people answer as though they lack ambition. Think about it before you arrive for an interview.
7. Have some questions to ask the interviewer? Look at the company's website before the interview to learn about the company. Ask them to speak with you about the project the group is working on and how your role would fit into the team. What their expectations are for you? What is the due date for the project? What would you have to do to be rated as an exceptional employee vs. an average one? NOT asking questions suggests lack of ambition or disinterest. Ask a few and ask the interviewer to clarify a point or two about the job.
Jeff Altman
Concepts in Staffing
jeffaltman@cisny.com
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